Yes, All our Professional carpet cleaners are highly trained and have extensive knowledge of fabrics. We will determine your carpet material and apply a cleaning method that suits them best.

Our high-end carpet steam cleaning machines have very powerful inbuilt vacuum motors. Almost all water will get sucked out from the carpet leaving them only very slightly wet. The carpet will back dry in about 2-3 hours.

Yes! Woollen carpet needs different detergents which our pros are completely aware of. We know how to treat expensive carpets well and bring them back to life without any damage.

We can't guarantee all stains will be removed. Some stains might be discolouration and burn marks, which are considered as damage and cannot be improved through cleaning. We have a range of cleaning detergents for almost all kinds of stains and they work almost every time, with very little exceptions.

The best method for flea treatment is steam cleaning. The carpets are sprayed with about 70-degree Celsius temperature water at about 200-300psi pressure. This will get rid of almost all of the flea infestation. However, we can only help with minor infestations. If your flea infestation is bad, please contact pest control as they are the expert in this field!

Dry carpet cleaning methods are low moisture cleaning, meaning the carpet dries very quickly after cleaning. This method of carpet cleaning is suitable mostly for commercial sites where shutting down the building to let the carpets dry is not possible. This method mainly involves spraying dry compounds into the carpets which then further agitated using rotary machines to break down the dirt and soils from the carpet fibres. This dirt and soil is then vacuumed and removed out from the carpet.

In carpet steam cleaning water is heated to above 70-degrees Celsius before it is sprayed into the carpets, which produce excellent results. However, excessive heat can result in binding fibres and stiffening of carpet fibres. In hot water extraction, water is heated up to only around 30-40 degrees Celsius. This must be followed by pre-preparation methods such as pre-vacuuming, carpet spot cleaning, pre-spraying and agitating to achieve the best result!