Getting a bond back does not depend on cleaning alone. There are various other factors such as maintenance issues, gardening, and damages that your agency or landlord will take into account while returning your bond.
Hence, unlike other cleaning companies, what we promise is a 100% satisfaction guarantee, the highest standard, and great customer service. If there are any cleaning issues that your real estate points out during inspection, we go back to clean free of charge. This is prioritized and rectified urgently and within the timeframe provided by our Real Estate. For your relief, we also organise key pick up and drop off to your Real Estate.

For presale cleaning we recommend you book our vacate cleaning premium package. This package is specially designed to ensure to maximise the value of your house. We clean your house in such a way that each and every corner will look like completely new. Premium packages can only be booked through phone call and our friendly client support manager will need to inspect your house to suggest cleaning requirements.

Cleaning is our job, we have cleaned the worst houses, however this needs to be notified earlier so our cleaners can be prepared with advance equipment and stronger chemicals.

Yes, we have different Vacate cleaning packages to suit your need. Our standard end of lease cleaning package is completely customisable; meaning you can add or exclude cleaning tasks based on your requirements. Please discuss our customer support team who will be able to help you out and tell you how much would you be saving.

Yes, you can book us hourly. Some of our services are limited to only flat rate charge such as Oven cleaning, Windows cleaning, and Carpet cleaning and other specialist cleaning.

Yes, we are specialists in window cleaning, with our high-end equipment, we can clean up to 4 storey windows.

Normally Real Estate will send you a notice of vacate the property prior 28 days. In this correspondence, they will attach the cleaning checklist which you need to comply with when vacating. If you have not received one, you can always request your Real Estate for the cleaning checklist. Or alternatively, call us, our friendly customer service team will help you with this.

In this case, you can leave the key somewhere safe such as underneath flowerpot, below door mat or inside electricity meter box. If you don’t find the safe place, then we can pick up and drop off keys for a small charge.

Yes, however, this must be advised earlier during the booking process. We have battery powered cleaning equipment and also a portable water tank in Van. Only Subject to availability.

Yes, but this will incur an extra charge.

Yes, all the cleaning services that are offered in vacate cleaning, end of lease cleaning and bond cleaning are pretty much same. End of lease cleaning or bond cleaning is normally for the rented house. Vacate cleaning is a more general term. Either you are a tenant looking to move out or an owner to sale house, you can book our vacate cleaning service which can be customised based on your cleaning requirements.